heatsmart 41219 300 41219
HeatSmart volunteers, from left, Barbara Baatz, Susan Gilbert, Andy Winslow (coach), Amos Meeks and Brucie Moulton.

UPDATED, April 30: HeatSmart introduced its four vetted installers April 23 at Town Hall. About 80 local residents attended.

“It’s exciting to be at this stage of the HeatSmart campaign, having our vetted installers here today,” said Ken Pruitt, Arlington’s energy manager and HeatSmart campaign’s municipal representative. Pruitt and others spent many hours vetting the installers, to make sure customers get the best quality equipment and most professional installation practices.

Four technologies, four installers

HeatSmart provides four clean-energy options: air source heat pumps, ground source heat pumps, solar hot water and modern wood heating.

All four installers provide top-notch customer service, pricing and quality.

  • Air-source heat pumps – New England Ductless

Air-source heat pumps move heat efficiently from one place to another. In the summer, they transfer heat out of a building, working like an air conditioner or refrigerator, cooling and dehumidifying the building. In the winter, they run in reverse, heating the building.

New England Ductless specializes in both ducted and ductless technologies. “Our heat pumps operate at full capacity down to 5 degrees F,” says Joseph Wood, president and owner. “Even at 13 degrees F below zero, they still operate at 75 percent of their capacity, and wind chill does not affect their operation.”

  • Ground-source heat oumps – EnergySmart Alternatives

Similar to air source heat pumps, this technology heats and cools buildings by transferring heat, picking up heat in winter, and discharging it in summer. However, unlike air source heat pumps, they use the earth’s relatively constant temperature (approximately 50 degrees, 6 to 8 feet below the surface) to transfer heat to or from a building, and to or from the ground.

“Our products can meet 100 percent of a building’s heating and cooling needs. They’re also 300 percent more efficient that traditional heating/cooling because they use the ground as a source to heat and cool, which is free. The heat is transferred, so there’s no combustion or waste out the chimney, as with traditional heating/cooling,” says Melanie Head, co-owner.

Customers can also add accessories, such as humidifiers, high-grade filtration, smart thermostats and fresh air systems, Head added.

  • Solar hot water – New England Solar Hot Water

Unlike solar photovoltaic electric, solar hot water takes free solar energy from the sun and converts it to heat (not electricity). The sun heats up a panel through which a liquid is circulated, and a tube then transfers this heat to water for both domestic water use and radiant heating. Solar hot water has been around for more than 50 years, and modern collectors are now 75 percent efficient.

“The systems use roof collectors to heat a solar tank acting as the energy ‘battery’.” This solar tank can have integrated ‘backup’ and replace an existing tank, or simply preheat the cold water fed to an existing water heater,” says architect John Moore.

“Our storage tanks have a lifetime warranty, requiring minimal maintenance, and we also offer on-line monitoring,” added Moore.

  • Modern wood heating – Caluwe

“We specialize in biomass solutions for heat, for example forced hot water or steam from wood pellets,” says owner Marc Caluwe.

A wood pellet heating system’s components include a: storage bin (for pellets), boiler, thermal storage tank, and heat system, such as baseboards or floor heat. The pellets, delivered by truck, are pure product, with no additives, and must be sustainably sourced, added Caluwe.

For more information, or to sign up for an installation, visit www.HeatSmartArlington.com.


March 30, 2019: Town’s HeatSmart kicks off, as 80 warm to energy program

Feb. 6-March 28, 2019: Learning about Earth-friendly home heating, cooling


This news announcement was published Friday, April 12, 2019, and updated April 26.